Future Ready Digital

Contact Us

Get in touch with us for all your AI, automation and digital transformation needs.

Schedule

Location

Find us at the heart of digital transformation.

Hours

Contact

Privacy Policy

1. Introduction

Welcome to Digital Reality Group ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect personal information that you provide to us, such as:

• Name, email address, and contact details

• Company information

• User credentials

• Payment information

• Any other information you choose to provide

We may also automatically collect certain information when you use our services, including:

• IP address and device information

• Usage data and analytics

• Cookies and similar technologies

3. How We Use Your Information

We use your personal information for purposes including:

• Providing and improving our services

• Communicating with you about our services

• Processing payments

• Analysing usage patterns to enhance user experience

• Complying with legal obligations

4. Disclosure of Your Information

We may share your personal information with:

• Service providers and business partners who assist in delivering our services

• Legal and regulatory authorities when required by law

• Potential buyers in the event of a business sale or merger

We do not sell your personal information to third parties.

5. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access your personal information

• Correct inaccurate or incomplete information

• Request deletion of your information in certain circumstances

• Object to or restrict certain processing activities

7. Data Localisation and International Transfers

As an Australian digital service provider, we prioritise data sovereignty and understand the sensitivities surrounding transnational data transfers. Our primary focus is to store and process your data within Australia. However, in certain circumstances, your information may need to be accessed from or transferred to countries outside Australia to deliver our services effectively.We assure you that:

7.1 We will always prioritise storing your data within Australia where feasible.

7.2 Any international transfer of data will only occur when necessary for providing our services or as required by law.

7.3 We conduct thorough due diligence on our service providers and implement appropriate safeguards to ensure your data remains protected, in compliance with Australian privacy laws and regulations.

7.4 For our primary clients with specific data localisation requirements, we commit to discussing and addressing these needs on a case-by-case basis, striving to find solutions that meet both operational necessities and data sovereignty preferences.

7.5 When international transfers are unavoidable, we ensure that the recipient countries or organisations have privacy protections that are substantially similar to the Australian Privacy Principles or that appropriate contractual clauses are in place to protect your data.

We remain committed to transparency and will inform you of any significant changes to our data storage locations or international transfer practices. If you have specific concerns about your data's location or transfer, please contact us to discuss your requirements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Attn Privacy Policy Officer
info@digitalreality.group

This privacy policy was last updated on August 12, 2024.